Citizens Advice Bureau
32 Greatorex Street,
Whitechapel E1 5NP
Tel: 020 3855 5234
towerhamlets@eastendcab.org.uk
www.eastendcab.org.uk

Toynbee Hall Advice Service
28 Commercial Street, E1 6LS
Tel: 020 7392 2953
Email advice@toynbeehall.org.uk
www.toynbeehall.org.uk

Bromley by Bow Centre
St Leonards Street
London E3 3BT
Tel: 0208 709 9737
www.bbbc.org.uk

Island Advice Centre
Island House,
Roserton Street E14 3PG
Tel: 020 7987 9379
www.island-advice.org.uk

WorkPath + Young WorkPath
2nd Floor, 78 Quaker Street
55 Upper Bank Street
London E14 5GR
Tel: 0800 3581 2410 / 020 7364 1401
workpath@towerhamlets.gov.uk / youngworkpath@towerhamlets.gov.uk

Support To Employment Program (STEP)
Gateway Housing Association
409-413 Mile End Road
London E3 4PB
Tel: 0208 709 4499
Email: STEP@gatewayhousing.org.uk

Bromley by Bow Centre
Employment and Learning
Local People: Local Jobs
St Leonard’s Street
London E3 9BT
Tel: 020 8709 9748
employment@bbbc.org.uk

My Home Energy Switch
Help with comparing energy suppliers to make sure you are getting the best price for gas and electricity.
www.myhomeenergyswitch.org.uk

UK Government
Find ways to save energy in your home
https://www.gov.uk/improve-energy-efficiency

Greater London Authority
Help paying your bills
https://www.london.gov.uk/programmes-strategies/communities-and-social-justice/help-cost-living/help-paying-your-bills

Tower Hamlets Council
Energy advice
https://www.towerhamlets.gov.uk/lgnl/environment_and_waste/Sustainability/Tower_Hamlets_Energy/Energy_advice_and_information/fuel_debt_and_advice.aspx

Tower Hamlets Council Town Hall
160 Whitechapel Rd, Whitechapel, London E1 1BJ
Tel: 020 7364 5000 (switchboard)

Housing Benefits (applications and advice)
Tel: 020 7364 5000
benefits@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/advice_and_benefits/benefits/housing_benefit/housing_benefit.aspx

Council Tax
Tel: 020 7364 5002
www.towerhamlets.gov.uk/lgnl/council_and_democracy/council_tax/Your_Council_Tax.aspx

Parking and Mobility (including abandoned vehicles)
Tel: 020 7364 5003
www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/Parking.aspx

Bulk refuse collection
A free service for those on housing benefits
Tel: 020 7364 5004
CommercialWaste@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/environment_and_waste/recycling_and_waste/Bulky_waste/bulky_waste.aspx

Adult Social Care (Tower Hamlets Connect)
Tel: 0300 303 6070
enquiry@towerhamletsconnect.org
https://www.towerhamlets.gov.uk/lgnl/health__social_care/Health-and-adult-social-care/ASC/Adult_social_care.aspx

Children’s services (Multi-agency Safeguarding Hub)
Tel: 020 7364 5006 option 3 – extensions: 5606/5601/5358/7796
Mash@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/health__social_care/childrens_social_care/childrens_social_care.aspx

Housing benefits
Tel: 020 7364 5001
www.towerhamlets.gov.uk/lgnl/advice_and_benefits/benefits/housing_benefit/housing_benefit.aspx

Housing options
Tel: 020 7364 7474
www.towerhamlets.gov.uk/lgnl/housing/housing_options_service/housing_options_service.aspx

Pest control
Tel: 020 7364 5007
pest.control@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/environment_and_waste/pest_control.aspx

Noise nuisance
Tel: 020 7364 5000
environmental.protection@towerhamlets.gov.uk
https://www.towerhamlets.gov.uk/lgnl/environment_and_waste/environmental_health/Noise-control/Noise-control.aspx

Environmental Health
Tel: 020 7364 5008
www.towerhamlets.gov.uk/lgnl/environment_and_waste/environmental_health/environmental_health.aspx

Health & social care (including finding a GP or health facility)
Tel: 020 7364 5016
www.towerhamlets.gov.uk/lgnl/health__social_care/health__social_care.aspx

Tower Hamlets Safer Neighbourhoods:
www.towerhamlets.gov.uk/lgnl/community_and_living/community_safety__crime_preve/anti-social_behaviou

For details of your Safer Neighbourhood Unit or all other non-urgent Police issues, ease ring 101.

Residents in Newham should contact Newham Council for public services:
Tel: 020 8430 2000
https://www.newham.gov.uk/contact-information/contact-newham-council/1
MyNewham: my.newham.gov.uk

General Enquiries
0207 364 5020